Privacy Policy

Privacy Policy

Effective Date: 2026-5-1

Welcome to Topfurny ("Topfurny," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referral URLs

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Respond to inquiries

  • Send promotional emails (only if you have opted in)

  • Comply with legal obligations

3. Payment Information

Topfurny does not store your complete payment card information.

Payments are securely processed by trusted third-party payment providers such as Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, or other supported payment gateways. These providers maintain their own privacy and security practices.

4. Cookies

We use cookies and similar technologies to:

  • Remember your shopping cart

  • Save customer preferences

  • Improve website performance

  • Analyze website traffic

  • Deliver personalized advertising

You can disable cookies through your browser settings, although some website features may not function properly.

5. Marketing Communications

If you subscribe to our newsletter, we may occasionally send:

  • Product announcements

  • Promotions

  • Discounts

  • New arrivals

  • Home furnishing inspiration

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Marketing platforms

  • Analytics providers

  • Customer support providers

These companies receive only the information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Although we strive to protect your data, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

8. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions

  • Provide customer service

  • Maintain business records

  • Meet legal and tax obligations

  • Resolve disputes

9. Your Privacy Rights

Depending on your location, including residents of certain U.S. states such as California, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request a copy of your personal data

  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting on this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Topfurny

Email: support@topfurny.com

Phone: 

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Thank you for trusting Topfurny. We are committed to protecting your privacy while providing you with a secure and enjoyable shopping experience.